At www.sneakelitei.shop, we prioritize swift and secure delivery for all your footwear essentials. Our team meticulously processes every order within 1-2 business days, ensuring your selected styles—whether performance-driven sneakers, elegant loafers, or versatile sandals—are carefully packaged to maintain their premium quality during transit. We partner with trusted carriers to guarantee a seamless journey from our warehouse to your doorstep.

Processing times may vary slightly based on order volume, but most orders are dispatched within 48 hours of purchase. Delivery timelines depend on your location and selected shipping method. While domestic shipments typically arrive within 5-7 business days, international deliveries may require additional transit time due to customs procedures. Seasonal peaks or unforeseen carrier delays might occasionally extend these estimates.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60, with a flat rate of $15.
Free Shipping (10-15 Business Days): Automatically applied to all orders exceeding $60, with no maximum cart value limit.

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with restricted import policies for footwear may not be serviceable. During checkout, our system will automatically validate your address eligibility. For specific inquiries about your region, please contact our support team prior to ordering.

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a direct link to monitor your package's journey. Our tracking portal provides real-time updates, including customs clearance milestones for international shipments. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact [email protected].

While we strive for timely deliveries, occasional delays may occur due to carrier logistics or customs inspections. If your shipment exceeds the estimated delivery window by more than 5 business days, please email [email protected] with your order number. For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or issue a full refund—your satisfaction is our priority.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and are separate from your order payment. We recommend consulting your national customs office for estimated costs, as these vary significantly by region and product category. Unfortunately, we cannot pre-pay or reimburse these third-party fees.